Cybercrime Reporting Directory
Official government helplines, dispute portals, and escalation mechanisms in India. All numbers verified against primary government domains.
Active Financial Fraud?
Call the National Cyber Helpline 1930 within the first hour of fraudulent transfers.
1. Financial Fraud & Cyber Emergency Portals
National Cyber Crime Helpline (Financial Fraud)
Indian Cyber Crime Coordination Centre (I4C), MHA
What it does: Immediate emergency reporting to freeze lost money in cyber fraud cases.
When to use: Call within the first 1-2 hours of unauthorized money transfer from your bank or UPI.
National Cyber Crime Reporting Portal
Ministry of Home Affairs (MHA), Govt. of India
What it does: Filing formal complaints for financial fraud, women/child cyber offenses, and online crimes.
When to use: After calling 1930 (or for non-financial offenses like hacking, morphing, stalking, and extortion).
Emergency Response Support System (ERSS)
Ministry of Home Affairs (MHA)
What it does: Pan-India single emergency number for immediate police, fire, or medical distress.
When to use: In-person threat, physical extortion danger, or when urgent police dispatch is needed.
2. Telecom, Spam & Mobile Security (Department of Telecommunications)
Chakshu (Sanchar Saathi Portal)
Department of Telecommunications (DoT)
What it does: Reporting suspected fraud communications (calls, SMS, WhatsApp) BEFORE money is lost.
When to use: When you receive a suspicious lottery, job, impersonation, or APK link, but have NOT lost money yet.
CEIR (Central Equipment Identity Register)
Department of Telecommunications (DoT)
What it does: Blocking and tracking lost or stolen mobile handsets across all telecom operators.
When to use: When your mobile phone is lost or stolen to prevent misuse of your device and SIM.
3. Specialized Helplines & Banking Ombudsman
Childline India (Child Distress Helpline)
Ministry of Women & Child Development
What it does: 24/7 free emergency phone service for children in need of aid and assistance.
When to use: When a child is a victim of online grooming, sextortion, cyberbullying, or harassment.
RBI Complaint Management System (CMS)
Reserve Bank of India (RBI)
What it does: Filing a grievance with the RBI Ombudsman against banks and NBFCs for unresolved fraud claims.
When to use: If your bank rejects an unauthorized transaction claim or fails to respond within 30 days.
How to Find Your Bank's Authentic Fraud Helpline
Never search for bank customer care numbers on Google or social media. Cyber criminals deliberately pay for Google Ads with fake support numbers that steal credentials. Always find your bank's phone number:
- Printed directly on the back of your physical debit or credit card.
- Inside the official, authenticated mobile banking app under "Contact Support".
- Printed on the first page of your physical bank passbook or monthly account statement.